Your privacy matters.

Last updated: June 2026

BesideYou ("we", "us", "our") is committed to protecting your personal information in accordance with the New Zealand Privacy Act 2020. This policy explains what information we collect, how we use it, and your rights.

1. Information we collect

We collect information only when you choose to provide it. This includes:

Contact form submissions — your name, email address, and message when you contact us via the website.
Analytics data — anonymised data about how visitors use our site (page views, time on page, general location). This does not identify you personally.

We do not require you to create an account to access any guidance on this site. You can use BesideYou fully anonymously.

2. How we use your information

We use the information we collect only for the following purposes:

To respond to your enquiry or feedback
To improve the content and usability of the BesideYou website
To understand which sections of the site are most helpful to visitors

We will never use your information for unsolicited marketing, and we will never sell or rent your personal information to any third party.

3. Affiliate disclosure

BesideYou occasionally recommends third-party services — such as insurers, will writing services, and legal services — where we believe they are genuinely helpful to our readers.

Some of these recommendations include affiliate links. If you click one of these links and make a purchase or sign up for a service, we may receive a small commission at no additional cost to you.

This affiliate income helps us keep the site free. It never influences our editorial recommendations. We do not recommend services we would not recommend without commission. If you have questions about a specific recommendation, please contact us.

4. Information sharing

We do not sell, trade, or otherwise transfer your personal information to outside parties, except:

Where required by New Zealand law or a lawful request from a government agency
With service providers who assist us in operating the website (e.g. analytics providers), who are bound to keep your information confidential

5. Cookies and analytics

Our website may use cookies and similar technologies to understand how visitors use the site. Analytics data is anonymised and aggregated — it does not identify individual visitors.

You can disable cookies in your browser settings, though this may affect the functionality of some features.

6. Your rights under the Privacy Act 2020

Under the New Zealand Privacy Act 2020, you have the right to:

Ask whether we hold personal information about you
Request access to any personal information we hold about you
Request correction of any personal information we hold that is inaccurate

To exercise any of these rights, please contact us at the email address below. We will respond within a reasonable timeframe.

7. Data retention

We retain contact form submissions only for as long as necessary to respond to your enquiry, and no longer than 12 months unless you have an ongoing relationship with us.

8. Changes to this policy

We may update this privacy policy from time to time. When we do, we will update the "last updated" date at the top of this page. Continued use of the site after any changes constitutes your acceptance of the updated policy.

Privacy enquiries

For any questions or concerns about this privacy policy or how we handle your personal information, please contact us at:

hello@besideyou.co.nz